Terms of Service

Effective Date: 10-July-2025
Last Updated: 14-July-2025

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1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of Barney AI ("Service"), an AI-powered conference networking platform operated by QueenGali LLC ("Company," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service.

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2. Definitions

"Service": The Barney AI platform, including all features, AI agents, introduction services, and related technologies
"User" or "You": Any individual who accesses or uses the Service
"AI Agent": The artificial intelligence system that conducts phone calls and facilitates introductions
"Introduction": A facilitated connection between two parties arranged through our Service
"Conference Partner": Event organizers, conference companies, and exhibition organizers we work with
"Exhibitor Partner": Companies that exhibit at conferences and use our Service to maximize event ROI
"Content": All text, data, information, software, graphics, or other materials accessible through the Service

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3. Eligibility and Account Registration

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3.1 Age Requirement

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

3.2 Account Creation Process

To use our Service, you must:

Terms Acceptance: Explicitly accept these Terms during the onboarding process
Profile Creation: Allow us to access your public LinkedIn profile for matching purposes

3.3 Account Information

You agree to:

Provide accurate, current, and complete information
Maintain and update your information as necessary
Keep your account credentials secure
Notify us immediately of any unauthorized use

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4. Service Description

4.1 Core Services

AI-Powered Matching

Analysis of conference attendee lists and social signals
Intelligent matching based on your stated networking goals
Personalized one-page introduction summaries
Contextual connection recommendations

Warm Introduction Facilitation

Double opt-in introduction process
Neutral third-party outreach on your behalf
Email and messaging group coordination
Post-event follow-up services

Conference Integration

Access to attendee data through exhibitor partnerships
Social media monitoring for conference-related activity
Event app data extraction
Real-time networking opportunity identification

4.2 Service Limitations

Our Service:

Does NOT schedule meetings - we facilitate introductions only
Does NOT guarantee outcomes - success depends on mutual interest and follow-up
Cannot access private information - we work only with public and authorized data
Is NOT a recruiting platform - focused on business networking and partnerships

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5. User Conduct and Responsibilities

5.1 Acceptable Use

You agree to:

Use the Service for legitimate business networking purposes only
Provide truthful information about yourself and your professional goals
Respect other users' time and communication preferences
Maintain professional standards in all interactions
Comply with applicable laws and conference policies

5.2 Prohibited Activities

You may NOT:

Use the Service for spam, harassment, or unwanted solicitation
Misrepresent your identity, company, or professional background
Attempt to circumvent our introduction process or contact users directly without consent
Use our Service to collect data for competing services
Reverse engineer, hack, or attempt to compromise our systems
Violate any applicable laws, regulations, or third-party rights

5.3 Conference Etiquette

When using our Service at conferences:

Respect event policies and organizer guidelines
Honor scheduled meetings and introduction commitments
Provide feedback on introduction quality and outcomes
Report any inappropriate behavior or safety concerns

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6. AI Agent Interactions and Limitations

6.1 AI-Generated Communications

You understand and acknowledge that:

Our AI agent generates personalized messages and introductions
AI-generated content may occasionally contain inaccuracies
The AI represents our Service, not individual users or companies
All AI communications are monitored for quality and safety

6.2 Voice Interactions

During phone calls with our AI agent:

Conversations may be recorded for service improvement
Voice data is processed by third-party AI providers (OpenAI, Anthropic)
You should speak clearly and provide accurate information
Technical issues may occasionally affect call quality

6.3 No Binding Agreements

IMPORTANT: Any communications with our AI agent, including phone calls, messages, or emails, CANNOT create binding legal agreements, contracts, or obligations beyond these Terms.

You cannot enter into:

Non-disclosure agreements
Non-competition agreements
Partnership agreements
Investment agreements
Any other legally binding contracts

Only written agreements explicitly authorized by our legal team are valid and enforceable.

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7. Pricing and Payment Terms

7.1 Service Pricing

Peer/Manager Level Introductions: $30 per successful introduction
VP/C-Level Introductions: $50 per successful introduction
First Class Service: $1,000 per conference for priority introduction handling
Custom Enterprise Packages: Available for large organizations

7.2 Payment Terms

Payment Trigger: Charges apply only when both parties accept an introduction
Payment Method: Credit card, wire transfer, or approved payment platforms
Billing Cycle: Monthly billing for accumulated successful introductions
First Class Priority: Paid in advance for the specific conference

7.3 Refund Policy

Service Issues: Full refund if introduction fails due to our error
User Cancellation: No refunds for user-initiated cancellations after introduction acceptance
First Class Service: 50% refund if conference is cancelled; no refund for user cancellation

7.4 Revenue Sharing with Conference Partners

We may share a portion of introduction fees with conference organizers and exhibitor partners. This does not affect your pricing or service quality.

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8. Data and Privacy Rights

8.1 Data Collection and Use

By using our Service, you consent to our collection and use of:

Professional information from public sources (LinkedIn, conference websites)
Communication data from your interactions with our AI agent
Conference attendance and networking activity data
Usage analytics and service performance metrics

8.2 Data Sharing

We may share your information as described in our Privacy Policy, including:

With Introduction Recipients: Public professional information only
With Conference Partners: Aggregated analytics and success metrics
With Service Providers: AI processing, communication, and analytics services

8.3 Your Data Rights

You have the right to:

Access, correct, or delete your personal information
Opt-out of marketing communications
Control your availability for new introductions
Request data portability or account deletion

For detailed information, see our Privacy Policy.

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9. Intellectual Property Rights

9.1 Our Intellectual Property

The Service and all related technology, including AI algorithms, matching systems, and user interfaces, are owned by us and protected by intellectual property laws. You may not:

Copy, modify, or distribute our software or systems
Use our trademarks, logos, or branding without permission
Reverse engineer or attempt to discover our algorithms
Create derivative works based on our Service

9.2 User Content

You retain ownership of information you provide to us. By using the Service, you grant us a worldwide, royalty-free license to:

Use your professional information to facilitate introductions
Display your profile information to potential connections
Include your feedback and testimonials in our marketing
Process your data as necessary to provide the Service

9.3 Feedback and Suggestions

Any feedback, suggestions, or ideas you provide about our Service become our property and may be used to improve our offerings without compensation to you.

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10. Third-Party Services and Integration

10.1 Social Media Platforms

Our Service integrates with LinkedIn, Twitter/X, and other social platforms to:

Access public profile information
Monitor conference-related activity and hashtags
Identify networking opportunities and connections
Verify attendee information and professional backgrounds

10.2 Conference and Event Platforms

We may access data from:

Official conference mobile applications
Event management and ticketing systems
Exhibitor databases and attendee lists
Social media activity related to specific events

10.3 AI and Technology Partners

We use third-party AI services including:

OpenAI and Anthropic: For natural language processing and conversation
Data Enrichment Providers: For professional information verification
Communication Platforms: For email, SMS, and messaging services

10.4 Third-Party Terms

Your use of third-party services through our platform is subject to their respective terms of service and privacy policies.

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11. Service Availability and Modifications

11.1 Service Availability

We strive to provide reliable service but cannot guarantee:

Continuous, uninterrupted access to the Service
Error-free operation or bug-free performance
Availability during maintenance or technical issues
Compatibility with all devices or browsers

11.2 Service Modifications

We reserve the right to:

Modify, update, or discontinue features of the Service
Change pricing with 30 days advance notice
Update these Terms with notice to users
Suspend service for maintenance or security reasons

11.3 Conference-Specific Limitations

Service availability may be limited by:

Conference organizer policies and data access restrictions
Platform terms of service for social media and event apps
Technical limitations of event networking infrastructure
Geographic or regulatory restrictions

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12. Privacy and Data Protection

12.1 Privacy Commitment

We are committed to protecting your privacy and handling your data responsibly. Our practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

12.2 Conference Data Handling

For conference-specific data:

We access attendee information only through authorized channels
Data is processed solely for networking and introduction purposes
Information is retained only as long as necessary for service delivery
We comply with event organizer data usage policies

12.3 International Compliance

We comply with applicable data protection laws including:

General Data Protection Regulation (GDPR) for EU users
California Consumer Privacy Act (CCPA) for California residents
Other regional privacy laws as applicable

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13. Disclaimers and Limitation of Liability

13.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ACCURACY OF AI-GENERATED CONTENT OR INTRODUCTIONS
SUCCESS OF NETWORKING EFFORTS OR BUSINESS OUTCOMES
COMPATIBILITY WITH SPECIFIC CONFERENCE PLATFORMS

13.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

Indirect Damages: Lost profits, business opportunities, or networking outcomes
Conference Issues: Event cancellations, policy changes, or organizer restrictions
Third-Party Actions: User behavior, conference policies, or platform limitations
Data Issues: Inaccuracies in attendee information or profile data

Our total liability for any claim is limited to the amount you paid for the Service in the 12 months preceding the claim.

13.3 Force Majeure

We are not liable for service disruptions caused by events beyond our control, including natural disasters, government actions, conference cancellations, or platform policy changes.

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14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

Your use of the Service or violation of these Terms
Your interactions with other users or conference attendees
Inaccurate information you provide or professional misrepresentations
Your violation of third-party rights or applicable laws

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15. Termination

15.1 Termination by You

You may terminate your account at any time by:

Contacting our support team at support@meetbarney.ai
Following account deletion procedures in your settings
Ceasing to use the Service (automatic termination after 6 months of inactivity)

15.2 Termination by Us

We may suspend or terminate your account if you:

Violate these Terms or our Privacy Policy
Engage in prohibited activities or inappropriate conduct
Provide false or misleading information
Fail to pay fees or charges

15.3 Effect of Termination

Upon termination:

Your access to the Service will cease immediately
We will process any pending introductions at our discretion
Your data will be handled according to our Privacy Policy
Outstanding fees remain due and payable

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16. Dispute Resolution

16.1 Informal Resolution

Before initiating formal dispute proceedings, you agree to contact us at legal@meetbarney.ai to attempt informal resolution.

16.2 Binding Arbitration

Any disputes that cannot be resolved informally will be settled through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

16.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or collective proceedings.

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17. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. For disputes not subject to arbitration, you consent to the exclusive jurisdiction of Delaware state and federal courts.

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18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

18.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

18.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

18.4 Assignment

You may not assign your rights under these Terms. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18.5 Updates to Terms

We may update these Terms periodically. Material changes will be communicated through:

Email notification to your registered address
Notice during your next AI agent interaction
Prominent notice on our website

Continued use after notice constitutes acceptance of updated Terms.

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19. Contact Information

For questions about these Terms, please contact us:

Email: legal@meetbarney.ai
Support: support@meetbarney.ai
Privacy: privacy@meetbarney.ai

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By using Barney AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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